Issue Creation description

Roles

There are no specific roles assigned to this workflow. 

Workflow initiator

Any guest user can start the workflow.

Workflow status transformations

Status	Description
New	The starting status of the issue.

Issue Creation walk-through

BPMN Diagram

Start the workflow

You can start the workflow:

• From the Dashboard, if it has been added to a widget.
• From the global create button, under Actions.

After starting the workflow, you are presented with a dialog box which allows you to enter the details of the issue.

When you press the Create Issue button, a new issue is created with a status of New and the Issue Management process starts.

Issue Creation configuration

Access the workflow configuration via Settings → Workflows → Definitions → Issue Creation.

Description

This process takes care of creating new issues and placing them in the correct responsible community. Any user can start this workflow and needs to fill in a list of required and optional parameters for the issue to be created.

Applies to

This workflow applies to the global level. You can add it to the dashboard.

Configuration variables

You can edit the configuration variables directly from the workflow definition page by clicking in the upper-right corner of the variables table.

Variable	Description	Default value
impactsRelationId	The UUID of the relation. By default, Issue impacts Asset	00000000-0000-0000-0000-000000007025
dataIssueId	The UUID of the issue type. By default, Data Issue	00000000-0000-0000-0000-000000031001

Start label

The start label is the name of the workflow when it is visible as a button on a resource page or in the drop-down list when you add it as a button on a dashboard. You can find the Start Label section in the upper-right corner of the workflow definition page.

Default value: Log Issue

Click Edit to edit the label.

Start event

A start event is an event that triggers the workflow, for example starting the workflow when an asset is created.

There is no packaged default value.

Roles

The roles define the permissions to manage the workflow. For example, if a certain tasks must be urgently executed but the responsible person is on sick leave, a user with the defined role can reassign that task to somebody else.

Action	Roles
Start workflow The button with the start label is available to users with these roles.	There is no packaged default value. Settings in the Other section overwrite this value.
Stop workflow The option to cancel the workflow is available to users with these roles.	Sysadmin
Reassign tasks The option to reassign the task is available to users with these roles.	Sysadmin

Other

The settings in this section define global restrictions that apply to the workflow such as:

• Accessibility to guest or logged in users.
• Checking that the roles required by the workflow are not empty.
• Preventing the same worflow or other workflows from running on the same resource.
• Making the workflow available to be added to a dashboard.

Setting	Enabled
Any guest user can start the workflow.	Yes
Any signed in user can start the workflow.	No
Perform candidate user check on workflow start.	No
This workflow can only run once at the same time on a specific resource.	Yes
Lock resource.	No
Show in global create.	Yes